Centralized management of procedures with i-ShareDX for after-sales service.
Quickly search for diagnostic machine operating procedures and maintenance information by vehicle type! Standardize service quality between stores and locations.
In the field of automobile maintenance and after-sales service, it is necessary to proceed with work while confirming a wide range of information such as maintenance procedures by vehicle type, operation methods for maintenance equipment, and parts replacement procedures. Referring to outdated manuals and differences in work methods by store or personnel can lead to variations in maintenance quality and omissions in verification. i-ShareDX is a system that centrally manages manuals in the cloud. It makes it easier to search for necessary information and supports the efficiency of work and the standardization of service quality in maintenance shops, parts suppliers, and auto accessory stores. 【Usage Scenarios】 - Sharing inspection, maintenance, and parts replacement procedures - Confirming installation procedures and precautions for repair parts and auto accessories - Accumulating cases of failures, points of caution during work, and examples of inquiry responses - Serving as an educational manual for new staff and transferred employees 【Benefits of Implementation】 - Quickly confirm necessary maintenance information based on vehicle type, parts, and work content - Share the latest work procedures and prevent the referencing of outdated manuals - Suppress variations in maintenance and customer service quality by store and personnel - Accumulate and share the work know-how and points of caution held by experienced staff
- Company:株式会社クイックス
- Price:Other